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医院如何培训员工进行灾难准备和减少风险

When disasters occur, healthcare providers play a critical role as part of the response team. Although hospitals have general emergency management plans in place,专家表示,大部分设施都没有为大型灾难做好准备。1

需要铺设重大的基础,以确保医院在自然和人为灾害,大流行爆发和其他人之后仍然运作大规模伤亡事故. In this article, we explore how simulation training can prepare your organization to manage a crisis.而且,在最糟糕的培训方面,医疗保健提供者可以确信他们也会降低单身患者紧急情况的风险。

风险=
Threat x Vulnerability x Consequence*

Locate Vulnerabilities In The System

During a mass-casualty event (when every hospital bed and square-foot of space is taken) is not the time to run into latent system threats. As part of a larger risk reduction program, in situ simulation (taking place in the real, clinical environment) has been proven effective at minimizing this risk.3

By practicing in the real-world care environment, team members are better able to spot process issues, flaws in room arrangement and storage, and other factors slowing a team’s response time.And, these issues can be resolved prior to a real patient entering the room.

除了识别脆弱的护理区域外,通过原位模拟培训也可以导致:4
  • 增加信任
  • Better knowledge acquisition
  • 在学习者的床边较高的技能应用速度。

Provide Advanced Team Training

Chaos in the middle of an emergency can be off-set by command and coordination.Designated leaders, defined roles and responsibilities, and proper communication help teams stay focused and take meaningful action toward the same goal.

Simulation affords the opportunity for healthcare providers to develop these skills together, rather than in the silos of their own discipline. Bringing together an unfamiliar team can provide practice in:
  • 脱掉患者
  • Navigating a crowded room or hallway
  • Giving report to one another
  • Requesting and administering medication
  • 闭环沟通技巧
  • 穿上个人保护齿轮和衣服

Multi-disciplinary simulation training can effectively transfer to the bedside, even in emergencies when new team members are added and patients begin to outnumber healthcare providers.5

考虑到灾难可以对护理团队,患者及其家人的心理影响也值得。压力,情感和震动都会影响患者的整体护理。作为预防措施,医院可以通过加强所用性来减少患者护理的错误two-challenge rule和CUS(有关,不舒服,安全)警告。

在高压力情况下,医疗保健提供者觉得允许彼此断言他们的担忧至关重要。

准备罕见的患者紧急情况

Single patient emergencies can sometimes feel like small-scale disasters. Increased adrenaline levels, less familiar procedures and protocols, and a higher probability of making errors all contribute to this feeling. Fortunately, simulating massive incidents can provide a framework for safely treating patients every day.

The level-headed situational awareness, effective communication and quick decision-making skills used in a disaster have been proven to reduce common medical errors.6Specifically, research shows that simulation practice for physicians, nurses, and pharmacists led to:7

  • 较低的药物管理率和制备误差
  • 更好地遵守清单
  • 改善了药物误差的检测
Learning by simulation is an additional support in educational programs for healthcare professionals involved in risk management.8

By strengthening the competencies required to respond to large-scale disasters, healthcare providers may feel better prepared for low-frequency, high-acuity patient cases too.

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参考

  1. Muchmore, S. (2017). What does it mean for a hospital to be ready for disaster? Healthcare Dive. Retrieved from https://www.healthcaredive.com/news/what-does-it-mean-for-a-hospital-to-be-ready-for-disaster/505573/
  2. Toner, E. (2017). Healthcare preparedness: Saving lives. Health Security, 15(1), 8-11. DOI: 10.1089/hs.2016.0090
  3. 帕特森,医学博士,盖斯,G.L。R.A., LeMaster, T., & Wears, R.L. (2013). In situ simulation: detection of safety threats and teamwork training in a high-risk emergency department. BMJ Quality & Safety, 22, p. 468-477. DOI: 10.1136/bmjqs-2012-000942
  4. McGaghie,W.C.C.,Issenberg,S.B.,Petrusa,E. R.,&Scalese,R. J.(2010)。基于模拟的医学教育研究的关键综述:2003-2009。医学教育,44(1),50-63。
  5. Teamwork and Communication Working Group. (2011). Improving patient safety with effective teamwork and communication: Literature review needs assessment, evaluation of training tools and expert consultations. Edmonton (AB): Canadian Patient Safety Institute.
  6. Loprieato,J.O.(2018)。医疗保健模拟如何影响患者护理?医疗保健研究和质量代理。从https://psnet.ahrq.gov/perspective/perspective/255/how-does-health-care-simulation-patient-.c
  7. Ibid
  8. Ibid

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