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Specialty Technical Services

Occasionally, a special circumstance arises that requires the support of one of our Field Service Engineers that is not covered under your core maintenance contracts. For these situations, Laerdal offers a set of Specialty Technical Services to help keep your lab and equipment operating at the highest potential.

Multiple Manikin Installations

During this one-day technical service, a Laerdal Field Service Engineer will visit your facility to install up to six of your MegaCode or Nursing manikins. This will include proper setup of your manikins and will prepare you with the baseline knowledge needed to effectively operate them.

Non-Warranty Field Repairs

在这项一天的技术服务期间,莱德塔尔现场服务工程师将访问您的设施,修复任何非保证的洛门素模拟器或Manikins的任何预先诊断的问题。这将要求技术支持团队识别现场服务工程师访问前进所需的必要维修和相应部分。本服务中不包含部件的成本,必须单独订购。

Network Support

During this one-day technical service, a Laerdal Field Service Engineer or a Laerdal Network Specialist will visit your facility to offer network support. This service will include help with troubleshooting and finding solutions to difficult wireless or networking situations.

On-Site Basic Care and Maintenance Training

在这项一天的技术服务期间,莱德塔尔实地服务工程师将访问您的设施,以执行基本的护理和维护培训。在此期间,您将了解您选择的模拟器或Manikin上的基本功能,使用,关怀和消耗品替代品。

Equipment Inspections

During this one-day technical service, a Laerdal Field Service Engineer will visit your facility to perform an inspection of your Laerdal equipment to determine eligibility for extended warranty coverage or identify damage that may be covered by insurance.

Non-LLEAP Software Updates

During this one-day technical service, a Laerdal Field Service Engineer will visit your facility to perform any non-LLEAP Laerdal software updates. Software updates can also include the Windows operating system.

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