Customer Service

我f you already order from Laerdal, your 8-digit customer number is your User ID. You will need to be assigned a password.Click Here要转到我们的登录页面，然后选择“忘记密码”的链接。

Log in using the assigned password. Once you have logged in there is a link that says 'Change Your Password'. Click on this and customize your password. It must be at least 6 characters long. It can be letters or numbers or any combination. Also, please note it is case-sensitive.

当您下订单时，持有的信用卡可能会略高于订单的实际成本。这是为了允许税率可能发生的波动。这些持有与收费不同，直到它们从我们的仓库发货之前，您都不会正式收取订单。

You can not change it online or over the phone. All billing address changes must be received in writing. Please complete the Billing Address Update Request form in the "How can we help?" section below or email your request along with your account number tocustomerservice@www.babytoobe.com

A new shipping address can be added during the checkout process. Log in as you normally would, add your items to the cart and click 'Checkout'. During the checkout process, you will see a button for 'Ship to a different address'. By clicking this button, it will bring you to a screen to create a new shipping address.请注意：我们不能将邮政信箱或APO/FPO地址运送到在线订单。如果您需要USPS，请致电客户支持。

Once submitted, changes cannot be made to web orders.请联系客户支持以获取有关您订单的问题.

在周一至周五订购的同一天，库存运输的物品。请允许24-48小时处理虚拟产品。金宝搏官方app下载

以下例外适用：

• 我tems are not shipped on National Holidays
• Orders that are 'on account' are reviewed by our Finance team and may also require an additional day for review.
• Weekends (Sat & Sun) do not count as shipping or delivery days.

大多数物品从田纳西州孟菲斯的仓库运送出来。请注意，Fed-EX需要额外的一天来处理夏威夷和阿拉斯加。

Yes! Your information is encrypted using secure socket layer connection (SSL) before any data is sent and transmitted. Furthermore your credit card data is never stored on our servers providing a better, safer transaction.请注意，您使用Laerdal的帐单地址必须在信用卡上与您的帐单地址匹配。

Expedited orders will ship the same day if they are received by 5pm EST Monday through Friday. If you have an expedited order to place AFTER 5pm EST and you need it to ship out the same day, please call Customer Support for assistance at 877-LAERDAL (523-7325).

请看我们Return Policyfor instructions on initiating a return.请注意，所有许可产品和电子书都是不可退还的，并且是最终销售金宝搏官方app下载。

Orders are shipped as items are available. This means items currently in-stock will ship immediately and then out-of-stock item(s) will ship once they become available in our warehouse. Items that are in stock may come from multiple locations. There is no additional charge to you for shipping if multiple shipments are necessary.

We accept Visa, Mastercard, American Express and Discover. Accounts that have been pre-approved for Net-30 credit terms may use a purchase order. Orders placed with Net-30 terms are reviewed by our finance team prior to shipping.

Laerdal is registered to collect sales tax in the following states*: AL, AR, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KY, LA, MD, ME, MA, MI, MN, MO, ND, NE, NJ, NM, NY, NC, NV, OH, PA, RI, SC, SD, TN,TX, UT, VA, VT, WA & WI.

For sales tax to be waived, a copy of your state's exempt (non-profit and/or governmental) organization certificate, resale certificate, or other applicable form must be on file with Laerdal prior to shipment. For more information on your state's requirements, please look at our营业税信息页。

如果您在线设置新帐户作为免税，则第一订单将保持状态，待收到您的免税文件。然后，您将有24小时的时间向Laerdal提供免税文件。如果未收到24小时后，将发布任何订单，将发布适用的不可退还的税收费用。将您的文档提交到以下内容：ATTN：营业税经理，传真＃800-256-3916或发送电子邮件至salestax@www.babytoobe.com

以下仅对Web订单有效。除网站以外的任何其他渠道下的订单都受到基于重量的货物的约束。我们通过Fed-Ex地面运送Web订单到下部48个州，而运输的价格为10.95美元，无论您的订单规模如何。我们通过第二天将网络订单运送到夏威夷和阿拉斯加，订单为$ 500.00*，运费为$ 31.00*

是的。Laerdal是一家全球公司，在23个国家 /地区设有办事处。首先选择离您最近的办公室进行联系。请注意，并非全部提供在线订购。

私人标签is available for the following items. To place your order, please填写并在此处提交订单表。