[电子书]如何使用基于模拟的培训来减少隐性偏见并促进公平护理
Read more about how to integrate diversity and inclusion in your clinical training to promote equitable care practices.
In the United States, approximately 36% of the population belongs to a racial or ethnic minority group – and this percentage is only expected to grow.1As the U.S. becomes increasingly diverse, so too does the patient population.而且,这将影响医疗保健专业人员如何培训其角色。
与白人患者相比,种族和少数民族的成员不太可能接受预防性卫生服务,并且经常获得较低质量的护理。2即使考虑了收入,邻里和健康保险(通常用于解释种族差异的因素),黑人患者的健康状况仍然比白人患者更差。3为了打击健康差异,专家说,提供者必须承认,医疗保健中存在结构性种族主义和隐性偏见。4
非裔美国人患者中风的可能性是两倍。
Puerto Ricans report the highest depression rate at 40%.**
Asian American and Pacific Islander men are 57% more likely to die from liver cancer.***
数据表明,美国人口只会继续变得更加多样化,这意味着治疗所有患者的方法预计将完全溶解。人们通常会赞扬模拟培训,因为它给学习者与“真实”患者互动的机会。Why not enhance this realism by using a patient profile that is whole – complete with racial, ethnic, socioeconomic, geographical, and religious differences?
在下面,我们分享模拟如何使您的学习者为治疗属于种族或少数民族的患者做好准备。具体而言,我们专注于发展文化能力和对患者健康素养的敏感性的重要性。通过将您的培训工作集中在治疗少数族裔患者上并提高对现有健康差异的认识,您的学习者将不可避免地提高他们的所有患者的能力。
种族和少数民族占美国总人口的25%以上,但仅占美国医疗保健提供者的10%。5尽管医疗保健系统敏锐地意识到多元化的员工和领导职务至关重要,但专家们也指出需要教育全部提供者认识到为什么文化差异很重要。
Culturally-competent, patient-centered care focuses on each patient’s cultural differences, needs, values, preferences, and individualized care provisions as a method of reaching the best possible patient outcome.6It is not so much an end-point to strive for as it is an ongoing learning process for healthcare professionals.The good news is that developing cultural competence does not require providers to be of the same race or ethnicity as their patients.但是,它确实要求提供者适应他们如何与他们进行沟通,评估和诊断自己的患者。
A healthcare provider's knowledge, understanding and skills for treating patients
医疗保健专业人员的患者满意度
单独通过教科书和演讲来教授文化能力可能很难。研究表明,随着时间的流逝,它是最好的学习,应该涉及自我反思过程。8Simulation can help to create a learning environment that is representative of the diverse society learners will be serving. And, simulation debrief can provide a setting that is conducive for each learner to reflect on their attitudes and behaviors.
一项双国研究表明,参加模拟经验后,护理学生在文化意识上得到了改善。9In this study, learners used an assessment checklist as a guide to understand their simulated patients. While the checklist reinforced questions and observations that are important in a cross-cultural (or any) patient interaction, the simulation itself provided the opportunity to put theory into practice.
The simulated patient is a Cherokee Indian woman with a complaint of abnormal menstrual bleeding who is resistant to gynecologic care from male providers. Following the simulation, learners discover that they misdiagnosed and mishandled the patient. They realized their inability to detect cultural cues and the impact that had on their patient’s overall care.10
Simulation can help create an eye-opening learning experience, leading to greater self-awareness in students who might otherwise be hard to reach. The cultural competence they can glean from simulation training can ultimately save the lives of minority patients.
A message said is not necessarily a message understood。对于患者提供者的互动,医疗保健专业人员通常可以高估患者的健康素养,这可能是非常正确的。根据患者对自己的健康的理解以及提供者以外行术语传达信息的能力,可能会错过许多背景。
From self-reported health knowledge, to preventative behaviors, chronic disease management, and hospitalization,健康素养有限的人比健康识字素养的人还要糟糕。11Even more unsettling is that minority racial and ethnic groups, and those who are socioeconomically disadvantaged, elderly or immigrants, are disproportionately limited in their health literacy.12这可能导致患者完全避免护理,不遵守药物,更高的医疗费用和恢复效率低下的途径。13,14
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估计有41%的拉丁裔缺乏基本的健康素养技能。15 |
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对于医疗保健专业人员(目前正在练习或培训),这是一个模拟培训可以提供大量改进的领域。除了发展文化能力外,学习者还可以故意努力增强其人际交往能力,以促进健康的患者支持者对话。这可以包括赚取患者的信任,帮助患者传达其需求,并在权衡治疗方案时促进共同的决策。16
学士学位护理学生的研究表明,模拟引起了学习者的同理心,并影响了他们未来与患者的沟通。17A separate study showed that clinical simulation can be used to elicit students’ attitudes toward cross-cultural situations and subsequently improve communication and nursing skills.18通过开发学习者移情和技能,提供者s are better prepared to interview, communicate medical information, and provide treatment to patients from diverse ethnic and racial backgrounds.
如果您正在寻找学习者对种族或少数民族患者的敏感性发展的方法,则可能需要将模拟培训作为解决方案。学习者可以通过采取精心的健康素养方法来提高患者的评估能力,这可能会导致更准确的诊断,更好的药物依从性以及挽救更多的生命。
美国劳工局预计,到2022年,需求要求110万名新护士,当时人口老龄化还需要57.5万名新职位,除了替代预计将退休的550,000名护士替代。19And, by this time, more than half of the nation’s children are expected to be part of a minority race or ethnic group.20This means that increasing the number of providers and diversifying providers are important goals for healthcare. However, experts say that it is equally (if not more) important to increase the diversity and cultural competency of those providers.21
为了有效地培训下一代医疗保健提供者,并为他们做好准备以治疗所有背景的患者,Laerdal致力于开发我们最受欢迎的模拟解决方案金宝搏188手机登录网站different skin tones。When using simulation to train for diverse patient bodies, learners should know the impact of cultural characteristics on a patient’s care. A simulator in a darker skin tone serves to add realism to the situation, rather than relying on sole imagination.
Above all things, simulation can help to develop your learners into vigilant healthcare professionals who are meticulous in their observations. First, you must bring learners from a state of “unconscious incompetence” to “conscious incompetence”; only then can you coach them to become fully-competent healthcare providers.
学习者可以开始重视我mpact of their cultural understanding and apply that understanding to their life-saving role.照顾各种种族和种族背景的培训不可避免地改善了所有人的护理。
*Office of Minority Health. (2016). Stroke and african americans.美国卫生与公共服务部。从...获得https://minorityhealth.hhs.gov/omh/browse.aspx?lvl=4&lvlid=28
** Howard,C。(2018)。少数民族心理健康状况。Mental Health First Aid。从...获得https://www.mentalhealthfirstaid.org/external/2018/04/state-minority-mental-health/
***Families USA. (2019).与非西班牙裔白人相比,有色社区之间的种族和种族健康不平等。从...获得https://familiesusa.org/product/racial-and-cennic-health-inequinity-nealth-realth-mong-communities-color-color-colorpary-non-hispanic-whits